Is Your AI-Assisted Hiring Decision Ready to Be Explained?

Chandal Nolasco da Silva
Chandal Nolasco da Silva
September 23, 2026
Learn more
Is Your AI-Assisted Hiring Decision Ready to Be Explained?Is Your AI-Assisted Hiring Decision Ready to Be Explained?
Learn more

Diary of a High Volume Recruiter Series: Kim Marsh of Pebl

Chandal Nolasco da Silva
Chandal Nolasco da Silva
April 27, 2026
Learn more
Diary of a High Volume Recruiter Series: Kim Marsh of PeblDiary of a High Volume Recruiter Series: Kim Marsh of Pebl
Learn more

The Healthcare Talent Acquisition Guide to Skills Assessment

Chandal Nolasco da Silva
Chandal Nolasco da Silva
May 6, 2026
Learn more
The Healthcare Talent Acquisition Guide to Skills AssessmentThe Healthcare Talent Acquisition Guide to Skills Assessment
Learn more

Skills Intelligence for High-Volume Hiring: Why It Must Start Before the Interview

Chandal Nolasco da Silva
Chandal Nolasco da Silva
August 21, 2026
Learn more
Skills Intelligence for High-Volume Hiring: Why It Must Start Before the InterviewSkills Intelligence for High-Volume Hiring: Why It Must Start Before the Interview
Learn more
Categories
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Subscribe to our Newsletter

Like what you're reading? Leave us your email, and we'll deliver to your inbox on the last Thursday of the month.

Call Center Assessment Tests: Making Hiring Fairer and Faster for EveryoneCall Center Assessment Tests: Making Hiring Fairer and Faster for Everyone
Assessments
Contact Center

Call Center Assessment Tests: Making Hiring Fairer and Faster for Everyone

Press Release: HiringBranch Language Model Shows 32-50% More Accurate Soft Skill Measurement Than LLMsPress Release: HiringBranch Language Model Shows 32-50% More Accurate Soft Skill Measurement Than LLMs
News

Press Release: HiringBranch Language Model Shows 32-50% More Accurate Soft Skill Measurement Than LLMs

Quality of Hire: Everything You Need to KnowQuality of Hire: Everything You Need to Know
Talent Acquisition
Best Practices

Quality of Hire: Everything You Need to Know

The Retail Contact Center Hiring Success Guide [+ Bonus Cheat Sheet]The Retail Contact Center Hiring Success Guide [+ Bonus Cheat Sheet]
Best Practices
High-Volume Recruitment
Contact Center

The Retail Contact Center Hiring Success Guide [+ Bonus Cheat Sheet]

Essential Soft Skills in Customer Service and How to Measure ThemEssential Soft Skills in Customer Service and How to Measure Them
Contact Center
Customer Service
Soft Skills

Essential Soft Skills in Customer Service and How to Measure Them

Santa’s Top Soft Skills RevealedSanta’s Top Soft Skills Revealed
Best Practices
Soft Skills

Santa’s Top Soft Skills Revealed

Why One-Way Interviews Are Dividing Recruiters and Candidates (+ What to Use Instead)Why One-Way Interviews Are Dividing Recruiters and Candidates (+ What to Use Instead)
High-Volume Recruitment
Talent Acquisition
Assessments

Why One-Way Interviews Are Dividing Recruiters and Candidates (+ What to Use Instead)

Human Skills Have Never Been More ImportantHuman Skills Have Never Been More Important
News
Digital Transformation
Soft Skills

Human Skills Have Never Been More Important

HiringBranch Then and Now: The Roots of Our Soft Skills AIHiringBranch Then and Now: The Roots of Our Soft Skills AI
Artificial Intelligence
News

HiringBranch Then and Now: The Roots of Our Soft Skills AI

Frontline Customer Service: The Definitive Guide for High-Volume RecruitersFrontline Customer Service: The Definitive Guide for High-Volume Recruiters
Customer Service
High-Volume Recruitment

Frontline Customer Service: The Definitive Guide for High-Volume Recruiters

Product Release: Introducing Open-Ended Chat Simulation AssessmentsProduct Release: Introducing Open-Ended Chat Simulation Assessments
News
Assessments

Product Release: Introducing Open-Ended Chat Simulation Assessments

Contact Center Staffing Trends: This Year in ReviewContact Center Staffing Trends: This Year in Review
Talent Acquisition
Contact Center

Contact Center Staffing Trends: This Year in Review

Being the Change: Unveiling Performance Metrics in RecruitingBeing the Change: Unveiling Performance Metrics in Recruiting
Best Practices

Being the Change: Unveiling Performance Metrics in Recruiting

Scientist Interview: Soft Skills Are Measured With 98% Accuracy Using HiringBranch’s Language ModelScientist Interview: Soft Skills Are Measured With 98% Accuracy Using HiringBranch’s Language Model
News
Artificial Intelligence
Soft Skills

Scientist Interview: Soft Skills Are Measured With 98% Accuracy Using HiringBranch’s Language Model

Getting Through the Contact Center’s High-Volume Season with EaseGetting Through the Contact Center’s High-Volume Season with Ease
High-Volume Recruitment
Contact Center
Best Practices

Getting Through the Contact Center’s High-Volume Season with Ease

Cures for the Most Common Call Center Problems Cures for the Most Common Call Center Problems
Contact Center
Customer Service

Cures for the Most Common Call Center Problems

Press Release: HiringBranch Joins AWS Partner Network Bringing Skills-Based Hiring AI to AWS CustomersPress Release: HiringBranch Joins AWS Partner Network Bringing Skills-Based Hiring AI to AWS Customers
News

Press Release: HiringBranch Joins AWS Partner Network Bringing Skills-Based Hiring AI to AWS Customers

5 Tech Companies Bringing Skills-Based Hiring to Life5 Tech Companies Bringing Skills-Based Hiring to Life
Digital Transformation
Assessments
Soft Skills

5 Tech Companies Bringing Skills-Based Hiring to Life

Gen AI Vs AI in Contact Centers: Can Humans Really be Replaced?Gen AI Vs AI in Contact Centers: Can Humans Really be Replaced?
Artificial Intelligence
Contact Center

Gen AI Vs AI in Contact Centers: Can Humans Really be Replaced?

Interview with a Call Center Veteran: Better Quality Agents Starts at the “R” not the “T”Interview with a Call Center Veteran: Better Quality Agents Starts at the “R” not the “T”
Contact Center
Customer Service
High-Volume Recruitment

Interview with a Call Center Veteran: Better Quality Agents Starts at the “R” not the “T”