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Stop assessing retail soft skills manually. Rely on AI to do it faster.


Retail contact centers (in-house or outsourced) work smarter with HiringBranch

Process more candidates
HiringBranch makes it easier for candidates to apply and for hiring managers to screen. It’s that simple.
Why wake up to a backlog of applications when you can wake up to a prioritized list of skilled candidates?
Be competitive
Impress candidates with our mobile modern experience and hire the top skilled talent before others do.
how it works

Candidate Experience

Candidates respond to scenarios with open speech or text as if they were already on the job. Our AI picks up their soft skills then measures and ranks them so recruiters know who to prioritize.
You are a customer service agent working at an online marketplace. 
Listen to the following call from a customer. Respond to the customer. Let them know that you understand their specific issue and that you are going to help them. 

What scenarios do you need?

Your hiring needs are unique. We tailor assessment scenarios to your objectives, role and industry.
Get a demo

For teams of 20 to 200+, common retail assessments include:

Hidden talent
Avoid ‘jumpers’ and hire hidden gems who might not have the experience you screen for.
Quality hires
Sit back and watch what happens when your new hires start exceeding your expectations.
Set candidate expectations
Give a realistic picture of the job so candidates make an informed decision and you improve turnover.

Online Retailers
know (at scale and in an instant) which candidates can service best

Manages 5 recruitment operations across 5 sites
HiringBranch is accurate, challenging and relevant. It instills confidence in our processes as we move towards a No-Interview Model.
Operations Project Manager, Online Retailer

Good retail employees keep your customers happy. Hire the best candidates for the job.

Talk to us about a no-risk assessment pilot.
Get a demo
some of our happy customers
Some of our happy customers

Download our exclusive 2023 performance report

Forget moving one pre-hire metric, this is never-seen-before data on what the HiringBranch assessment is capable of AFTER THE HIRE.