Blog

Read our Latest Hiring Assessment and Training Blogs
Filter by category:
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Candidates Speak Up About Assessments
Assessments
Talent Acquisition

Candidates Speak Up About Assessments

Read more
The Modern Workplace Demands Soft Skills
Assessments
Digital Transformation

The Modern Workplace Demands Soft Skills

Read more
Adding AI to Your HR Tech Stack: Build, Buy or Partner?
Artificial Intelligence
Digital Transformation

Adding AI to Your HR Tech Stack: Build, Buy or Partner?

Read more
Untangling Quality of Hire
Talent Acquisition
Best Practices

Untangling Quality of Hire

Read more
700 Candidates Proved Sales Skills Transfer to Customer Service, But Not The Other Way Around
Customer Service
High Volume Recruitment
Assessments
Sales

700 Candidates Proved Sales Skills Transfer to Customer Service, But Not The Other Way Around

Read more
Top 7 Moments in Our Summer Podcast Tour
Events
High Volume Recruitment
Artificial Intelligence

Top 7 Moments in Our Summer Podcast Tour

Read more
The History of Interviews According to Kevin Wheeler
Talent Acquisition
High Volume Recruitment

The History of Interviews According to Kevin Wheeler

Read more
The ROI of Good Hiring: Leveraging Employee Lifetime Value (ELTV)
Best Practices
Metric Driven Solution
Talent Acquisition
Sales

The ROI of Good Hiring: Leveraging Employee Lifetime Value (ELTV)

Read more
How to Create a Powerful Employer Brand That Enhances Talent Acquisition
Best Practices
Talent Acquisition

How to Create a Powerful Employer Brand That Enhances Talent Acquisition

Read more
Proving That Multiple Choice Assessments Suck
Assessments
High Volume Recruitment

Proving That Multiple Choice Assessments Suck

Read more
4-Steps to Improving Pre-Hire Assessments with AI
Artificial Intelligence

4-Steps to Improving Pre-Hire Assessments with AI

Read more
Pssst…You’ve Got a Hiring Problem, Not a Performance Problem
Assessments
High Volume Recruitment

Pssst…You’ve Got a Hiring Problem, Not a Performance Problem

Read more
Pre-Employment Assessment Tests: Comparing Psychometric, Personality and Soft Skills
Assessments

Pre-Employment Assessment Tests: Comparing Psychometric, Personality and Soft Skills

Read more
How is Artificial Intelligence Changing the Recruiting Process?
Artificial Intelligence
High Volume Recruitment
Digital Transformation

How is Artificial Intelligence Changing the Recruiting Process?

Read more
22 Sweet Stats and Facts Looking at the Future of Call Centers
Contact Center
Customer Service
Sales

22 Sweet Stats and Facts Looking at the Future of Call Centers

Read more
The No-Interview Hiring Model is Changing Talent Acquisition Forever
High Volume Recruitment
Assessments
Digital Transformation

The No-Interview Hiring Model is Changing Talent Acquisition Forever

Read more
LearningBranch Becomes HiringBranch: The Rebrand Story
News

LearningBranch Becomes HiringBranch: The Rebrand Story

Read more
How To Hire For Great Communication Skills Without Interviewing?
Assessments
Customer Service
Digital Transformation
High Volume Recruitment

How To Hire For Great Communication Skills Without Interviewing?

Read more
Are HR Departments Utilising Artificial Intelligence(AI) Incorrectly In The Hiring Process?
Artificial Intelligence
Digital Transformation

Are HR Departments Utilising Artificial Intelligence(AI) Incorrectly In The Hiring Process?

Read more
Do Your Call Center Agents Accurately Represent Your Brand Personality?
Artificial Intelligence
Contact Center
Customer Service
Digital Transformation

Do Your Call Center Agents Accurately Represent Your Brand Personality?

Read more
Why Are Candidates Passing Your Standardized Language Test, But Still Underperforming?
Assessments
Contact Center
Metric Driven Solution

Why Are Candidates Passing Your Standardized Language Test, But Still Underperforming?

Read more
The Essential Guide To Pre-Hire Assessments
Assessments
Digital Transformation
High Volume Recruitment

The Essential Guide To Pre-Hire Assessments

Read more
Are Bots The Key To Providing Outstanding Customer Support?
Artificial Intelligence
Contact Center
Customer Service
Digital Transformation

Are Bots The Key To Providing Outstanding Customer Support?

Read more
Top 7 Skills That Every Contact Center Agent Should Have
Contact Center
Customer Service

Top 7 Skills That Every Contact Center Agent Should Have

Read more
Are Assessment Solutions The Key To Efficient Recruitment In The 21st Century?
Assessments
Contact Center
Digital Transformation

Are Assessment Solutions The Key To Efficient Recruitment In The 21st Century?

Read more
Finding Candidates in the Digital Age with New Hire Assessments
Assessments
Contact Center
High Volume Recruitment

Finding Candidates in the Digital Age with New Hire Assessments

Read more
RPOA Welcomes HiringBranch as a New Technology Partner
News

RPOA Welcomes HiringBranch as a New Technology Partner

Read more
HiringBranch is pleased to have been selected to the Sales Acceleration Program by New Ventures BC
News

HiringBranch is pleased to have been selected to the Sales Acceleration Program by New Ventures BC

Read more
How Do Virtual Contract Recruiters Help Companies Hire Fast And Accurately?
Contact Center
Digital Transformation
High Volume Recruitment

How Do Virtual Contract Recruiters Help Companies Hire Fast And Accurately?

Read more
A Guide To Hiring And Managing Frontline Employees
Contact Center
Customer Service
High Volume Recruitment

A Guide To Hiring And Managing Frontline Employees

Read more
Top 5 Things You Need to Know About Customer Support
Contact Center
Customer Service
Digital Transformation
High Volume Recruitment

Top 5 Things You Need to Know About Customer Support

Read more
How To Handle Retail Contact Center Challenges?
High Volume Recruitment
Retail

How To Handle Retail Contact Center Challenges?

Read more
How To Guide: 3 Essential Steps For Hiring A Quality Frontline Employee
Contact Center
Customer Service
High Volume Recruitment
Sales

How To Guide: 3 Essential Steps For Hiring A Quality Frontline Employee

Read more
How To Scale Recruitment With A Virtual Recruiter: Accurate, Quick, and Performance-Based
Artificial Intelligence
Contact Center
Digital Transformation
High Volume Recruitment
Metric Driven Solution

How To Scale Recruitment With A Virtual Recruiter: Accurate, Quick, and Performance-Based

Read more
SourceCon Conference 2020
Events

SourceCon Conference 2020

Read more
Case Study - The advantages of using AI for assessing voice and chat candidates
Artificial Intelligence
Digital Transformation
High Volume Recruitment
Metric Driven Solution

Case Study - The advantages of using AI for assessing voice and chat candidates

Read more
HiringBranch has been selected for the Creative Destruction Lab Montreal - AI Stream
News

HiringBranch has been selected for the Creative Destruction Lab Montreal - AI Stream

Read more
Meet Willow: Intelligent Voice Analysis
Digital Transformation
News

Meet Willow: Intelligent Voice Analysis

Read more
How to interview 20,000 people a year
Digital Transformation
High Volume Recruitment
Metric Driven Solution

How to interview 20,000 people a year

Read more
How To Hire Top Talent Remotely?
Contact Center
Customer Service
High Volume Recruitment

How To Hire Top Talent Remotely?

Read more
HR Festival ASIA 2019 - Singapore
Events

HR Festival ASIA 2019 - Singapore

Read more
HiringBranch is most certainly worth serious consideration! LLT Journal
News

HiringBranch is most certainly worth serious consideration! LLT Journal

Read more
Digital Talent Acquisition Strategies Summit 2020
Events

Digital Talent Acquisition Strategies Summit 2020

Read more
CALICO Annual Conference, May 3 to June 1st, 2018
Events

CALICO Annual Conference, May 3 to June 1st, 2018

Read more
How To Tackle 7 Common Contact Center Issues
Contact Center
Customer Service
High Volume Recruitment

How To Tackle 7 Common Contact Center Issues

Read more
A.I. Paving the Way to Better People Skills
Artificial Intelligence
News

A.I. Paving the Way to Better People Skills

Read more
5 Ideas To Transform Your Contact Center
Artificial Intelligence
Contact Center
High Volume Recruitment

5 Ideas To Transform Your Contact Center

Read more
A.I. Soft Skills Evaluation Engine Pilot Yields Good Results at Philippines Contact Center
News

A.I. Soft Skills Evaluation Engine Pilot Yields Good Results at Philippines Contact Center

Read more
How to hire the top 10%
Contact Center
Metric Driven Solution

How to hire the top 10%

Read more
Soft Skills Are Increasingly Crucial To Getting Your Dream Job
Contact Center

Soft Skills Are Increasingly Crucial To Getting Your Dream Job

Read more
Communication Skills and Behaviours that Employers Want: A Practice Platform
News

Communication Skills and Behaviours that Employers Want: A Practice Platform

Read more
6 Tips to prevent online cheating with HiringBranch
Assessments
Contact Center

6 Tips to prevent online cheating with HiringBranch

Read more
High-volume recruitment is time-heavy and expensive - 3 tips to help
Artificial Intelligence
Assessments
Contact Center
Digital Transformation
High Volume Recruitment

High-volume recruitment is time-heavy and expensive - 3 tips to help

Read more
We're here to help.
News

We're here to help.

Read more
How to Test for Soft Skills
Assessments
Contact Center
Metric Driven Solution

How to Test for Soft Skills

Read more
CCAP Contact Islands, Philippines, July 24 & 25, 2019
Events
News

CCAP Contact Islands, Philippines, July 24 & 25, 2019

Read more
ReEL 2020 - 9th Meeting on Language Teaching
Events

ReEL 2020 - 9th Meeting on Language Teaching

Read more
HR Technology Conference & Expo
Events

HR Technology Conference & Expo

Read more
The COVID-19 crisis has changed everything. We can help.
Assessments
News

The COVID-19 crisis has changed everything. We can help.

Read more
HiringBranch is pleased to be sponsoring the annual Contact Islands conference in the Philippines
Events
News

HiringBranch is pleased to be sponsoring the annual Contact Islands conference in the Philippines

Read more
Business writing practice from HiringBranch improves customer service
Contact Center
Customer Service
Metric Driven Solution

Business writing practice from HiringBranch improves customer service

Read more
What Is The Key To Quality Volume Hiring In Contact Centers?
Contact Center
High Volume Recruitment

What Is The Key To Quality Volume Hiring In Contact Centers?

Read more
How to Reduce Call Center Turnover and Keep Your Employees Happy.
Contact Center
High Volume Recruitment

How to Reduce Call Center Turnover and Keep Your Employees Happy.

Read more
HiringBranch Awarded NRC-IRAP Funding to Further Develop Artificial Intelligence Soft Skills Engine.
News

HiringBranch Awarded NRC-IRAP Funding to Further Develop Artificial Intelligence Soft Skills Engine.

Read more
HiringBranch graduates from the Creative Destruction Lab
News

HiringBranch graduates from the Creative Destruction Lab

Read more
No blog posts found for your filter!