Press Coverage

In an environment where hard skills can increasingly be supplemented, or even entirely substituted, by machines, the rarest and most valuable assets are the very things that make us human.

Organizations are struggling to find skilled workers to fill roles, and more business leaders are saying, “Ditch the four-year degree” and still earn a six-figure salary. The U.S. Bureau of Labor Statistics (BLS) reports that jobs for associate degree holders are expected to grow by 6.3% from 2023 to 2033. With a median annual wage of $62,180—well above the U.S. median of $48,060—these job seekers have the skills employers are looking for. The 2025 High-Pay Associate Degree Jobs Report highlights this year’s top 10 highest-paying associate degree jobs.

The old-school job interview process can be a headache for recruiting teams and feel even more arduous for roles with naturally high turnover, such as call center agents or retail workers. What if a tool could make that headache go away? Enter HiringBranch, a Canada-based software company providing an AI-based talent screening assessment platform for call centers. The company has worked with large employers, including IT company Infosys and Bell Canada.

Every interaction in contact centers shapes brand perception. To streamline hiring, businesses are increasingly turning to AI, often defaulting to large language models (LLMs) like OpenAI’s GPT or Google’s Flan T5-Large. While these models excel at processing language, they fall short where it matters most in customer service: soft skills assessment.

This post looks at the growing number of tech companies getting cancelled for AI Washing.

As organizations shift toward a skills-based approach, L&D leaders are rethinking traditional training models. Static, one-size-fits-all programs are being replaced by skills-first strategies that prioritize measuring and developing the capabilities employees need to thrive in their current roles — or grow into future ones.

What is the difference between assessments, skills-based assessments, and interviews? Which one is better than the other? HiringBranch CEO, Stephane Rivard, discusses when is to use one approach over the other, as well as the advantages and disadvantages of automating skills-based hiring.

Are the days of the traditional interview process over? We’re experiencing a paradigm shift in the recruitment world where simulation replaces speculation and soft skills take center stage. Joining us to discuss how AI is transforming the hiring process is the CEO and Co-Founder of HiringBranch, Stephane Rivard. In this episode, we explore how HiringBranch is revolutionizing hiring by creating a platform where candidates can showcase their abilities in real-time simulated scenarios.

Drawing examples from leading companies, Stephane Rivard, CEO and co-founder of HiringBranch, highlights the benefits of AI in HR, such as streamlined processes, cost reduction, and improved candidate screening, encouraging overcoming fear to take action.

Awards and Recognition

HiringBranch has been officially recognized as the winner of the Lighthouse Advisory HR Tech awards in the Talent Acquisition Technology: Best Advance in Practical AI. Ben Eubanks, the Chief Research Officer at Lighthouse Research & Advisory, explains first-hand why HiringBranch was selected: “What if your company could predict which candidates would be high quality before they ever got through the front door? This is the hope of most employers, but many haven't figured out how to make it happen. HiringBranch doesn't just claim this--they offer a guaranteed improvement on employee KPIs, which proves that their AI is about results, not hype. Companies with high volume needs should definitely take a look."

HiringBranch has been named as one of six finalists in the skills assessment category for the 2024 In-house Recruiter Awards! Following careful consideration and review by an expert panel of 12 judges, they were selected as a supplier whose "dedication and innovative approaches stood out from the rest."

HiringBranch is extremely proud to be a finalist in the Best Workplace or Talent Assessment Project category at the 2024 e-assessment awards, for our entry, titled Skill Assessment Implementation Leads to 400% Reduction in Bad Hire Rate. For the award submission, HiringBranch zoomed in on bad hire rates within one global organisation that employs more than 100,000 people. Our research team looked at a sample of nearly 1000 employees who were hired by this company and who also took the HiringBranch assessment during the evaluation phase of their candidacy.

Press Releases

CIBC Innovation Banking Provides $2.5M of Growth Capital to HiringBranch

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HiringBranch Joins AWS Partner Network Bringing Skills-Based Hiring AI to AWS Telecommunications, FinTech, and Contact Center Customers

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HiringBranch Language Model Shows 32-50% More Accurate Soft Skill Measurement Than LLMs

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HiringBranch Secures $5M to Scale the World's First Soft Skills AI

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HiringBranch Wins Best Innovative or Emerging Tech Solution Among Top 1% of HR Technology

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Unbiased Hiring Decisions with the HiringBranch Soft Skills AI™ Assessment

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