Training courses that level up your CSAT

Unlock the potential of call center agents, wherever they are, and make customer conversations the best they can be.
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HiringBranch training is a highly effective platform that helps learners improve their communication skills with real-life scenarios.

Sonali Tembe, Infosys


HiringBranch's candidate assessments help call centers start agents off strong and our training courses keep them strong. Trainings simulate real phone, email or chat conversations for optimal and realistic learning.

Learn about assessments
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The skills to succeed

Help agents practice and master how to solve problems on the fly, be professional (but friendly), write emails and chats in your company voice, work well with colleagues and stay customer focussed.

Practice does make perfect improvements

Reach your customer service goals. HiringBranch customers see on average:
Reduced ticket
reopen rates
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Better customer
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Reduced customer
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Localized training courses

Proven courses for US, Australia, and UK call center writing, speaking and culture training.

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Set up agents for success from Day 1 to 90 with HiringBranch

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HiringBranch is the only tool that replaces hours of screening and interviewing, intelligently.
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