Training courses that level up your CSAT
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HiringBranch training is a highly effective platform that helps learners improve their communication skills with real-life scenarios.
Conversation-based
training
HiringBranch's candidate assessments help call centers start agents off strong and our training courses keep them strong. Trainings simulate real phone, email or chat conversations for optimal and realistic learning.
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The skills to succeed
Help agents practice and master how to solve problems on the fly, be professional (but friendly), write emails and chats in your company voice, work well with colleagues and stay customer focussed.
Practice does make perfect improvements
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reopen rates
satisfaction
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dissatisfaction
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Localized training courses
Proven courses for US, Australia, and UK call center writing, speaking and culture training.
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Set up agents for success from Day 1 to 90 with HiringBranch
Ready to finally hire
with confidence?
HiringBranch is the only tool that replaces hours of screening and interviewing, intelligently. Join HR teams adopting the
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