The New HiringBranch Job Skills Screener Is Transforming Early-Stage Hiring

Stephane Rivard
Stephane Rivard
November 4, 2025
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The New HiringBranch Job Skills Screener Is Transforming Early-Stage Hiring
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Average Attrition Rates in High-Volume Roles and How To Improve Them

Beth Thouin
Beth Thouin
March 17, 2025
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Average Attrition Rates in High-Volume Roles and How To Improve Them
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Quality of Hire: Everything You Need to Know

Chandal Nolasco da Silva
Chandal Nolasco da Silva
January 21, 2025
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Quality of Hire: Everything You Need to Know
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Essential Soft Skills in Customer Service and How to Measure Them

Beth Thouin
Beth Thouin
January 8, 2025
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Essential Soft Skills in Customer Service and How to Measure Them
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Are Assessment Solutions The Key To Efficient Recruitment In The 21st Century?
Assessments
Contact Center
Digital Transformation

Are Assessment Solutions The Key To Efficient Recruitment In The 21st Century?

Finding Candidates in the Digital Age with New Hire Assessments
Assessments
Contact Center
High-Volume Recruitment

Finding Candidates in the Digital Age with New Hire Assessments

Top 7 Skills That Every Contact Center Agent Should Have
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Top 7 Skills That Every Contact Center Agent Should Have

RPOA Welcomes HiringBranch as a New Technology Partner
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RPOA Welcomes HiringBranch as a New Technology Partner

How Do Virtual Contract Recruiters Help Companies Hire Fast And Accurately?
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Digital Transformation
High-Volume Recruitment

How Do Virtual Contract Recruiters Help Companies Hire Fast And Accurately?

Top 5 Things You Need to Know About Customer Support
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Digital Transformation
High-Volume Recruitment

Top 5 Things You Need to Know About Customer Support

How To Guide: 3 Essential Steps For Hiring A Quality Frontline Employee
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High-Volume Recruitment
Sales

How To Guide: 3 Essential Steps For Hiring A Quality Frontline Employee

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High-Volume Recruitment
Retail

How To Handle Retail Contact Center Challenges?

How To Scale Recruitment With A Virtual Recruiter: Accurate, Quick, and Performance-Based
Artificial Intelligence
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How To Scale Recruitment With A Virtual Recruiter: Accurate, Quick, and Performance-Based

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6 Tips to prevent online cheating with HiringBranch
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6 Tips to prevent online cheating with HiringBranch

How to hire the top 10%
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How to hire the top 10%

How To Hire Top Talent Remotely?
Contact Center
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High-Volume Recruitment

How To Hire Top Talent Remotely?

Case Study -  The advantages of using AI for assessing voice and chat candidates
Artificial Intelligence
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Case Study - The advantages of using AI for assessing voice and chat candidates

HiringBranch is most certainly worth serious consideration! LLT Journal
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HiringBranch is most certainly worth serious consideration! LLT Journal

HiringBranch has been selected for the Creative Destruction Lab Montreal - AI Stream
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HiringBranch has been selected for the Creative Destruction Lab Montreal - AI Stream

How to interview 20,000 people a year
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High-Volume Recruitment

How to interview 20,000 people a year

5 Ideas To Transform Your Contact Center
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5 Ideas To Transform Your Contact Center

High-volume recruitment is time-heavy and expensive - 3 tips to help
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High-Volume Recruitment

High-volume recruitment is time-heavy and expensive - 3 tips to help

How To Tackle 7 Common Contact Center Issues
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How To Tackle 7 Common Contact Center Issues

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Contact Center
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The Ultimate Guide to Call Center Soft Skills

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High-Volume Recruitment
Digital Transformation

Resume Screening Software Is Holding Recruiters Back

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High-Volume Recruitment

Employment Assessment Testing: A Comprehensive Guide

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Artificial Intelligence
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Create Your Volume Hiring Strategy with AI

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Why One-Way Interviews Are Dividing Recruiters and Candidates

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5 Tech Companies Bringing Skills-Based Hiring to Life

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Top 7 Moments in Our Summer Podcast Tour

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High-Volume Recruitment
Digital Transformation

How is Artificial Intelligence Changing the Recruiting Process?

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High-Volume Recruitment
Assessments
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The No-Interview Hiring Model is Changing Talent Acquisition Forever

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Assessments
Customer Service
Digital Transformation
High-Volume Recruitment

How To Hire For Great Communication Skills Without Interviewing?

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Artificial Intelligence
Contact Center
Customer Service
Digital Transformation

Do Your Call Center Agents Accurately Represent Your Brand Personality?

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Artificial Intelligence
Contact Center
Customer Service
Digital Transformation

Are Bots The Key To Providing Outstanding Customer Support?

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Contact Center
Digital Transformation
High-Volume Recruitment

How Do Virtual Contract Recruiters Help Companies Hire Fast And Accurately?

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Contact Center
Customer Service
Digital Transformation
High-Volume Recruitment

Top 5 Things You Need to Know About Customer Support

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Contact Center
Customer Service
High-Volume Recruitment
Sales

How To Guide: 3 Essential Steps For Hiring A Quality Frontline Employee

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Artificial Intelligence
Contact Center
Digital Transformation
High-Volume Recruitment

How To Scale Recruitment With A Virtual Recruiter: Accurate, Quick, and Performance-Based

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Contact Center
Customer Service
High-Volume Recruitment

How To Hire Top Talent Remotely?

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Artificial Intelligence
Digital Transformation
High-Volume Recruitment

Case Study - The advantages of using AI for assessing voice and chat candidates

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Digital Transformation
High-Volume Recruitment

How to interview 20,000 people a year

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Artificial Intelligence
Contact Center
High-Volume Recruitment

5 Ideas To Transform Your Contact Center

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Artificial Intelligence
Assessments
Contact Center
Digital Transformation
High-Volume Recruitment

High-volume recruitment is time-heavy and expensive - 3 tips to help

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Contact Center
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High-Volume Recruitment

How To Tackle 7 Common Contact Center Issues

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