Contact centers (in-house or outsourced) work smarter with HiringBranch
Process more candidates
HiringBranch makes it easier for candidates to apply and for hiring managers to screen. It’s that simple.
Why wake up to a backlog of applications when you can wake up to a prioritized list of skilled candidates?
Impress candidates with our mobile modern experience and hire the top skilled talent before others do.
how it works
Candidates respond to scenarios with open speech or text as if they were already on the job. Our AI picks up their soft skills then measures and ranks them so recruiters know who to prioritize.
You are a customer service agent working in a call center.
Listen to the following call from a customer. Respond to the customer. Let them know that you understand their specific issue and that you are going to help them.
For teams of 20 to 200+, common contact center assessments include:
Avoid ‘jumpers’ and hire hidden gems who might not have the experience you screen for.
Sit back and watch what happens when your new hires start exceeding your expectations.
Set candidate expectations
Give a realistic picture of the job so candidates make an informed decision and you improve turnover.
Infosys knows (at scale and in an instant) which candidates can service best
Hiring 1000s of agents per year
HiringBranch has made hiring easier and faster by screening a huge number of candidates automatically. HR used to sit in 15-20 minute interviews consuming a huge amount of time. That time is cut by 80% now.
Infosys, Talent Team
Contact centers need to be efficient and effective. Move faster and impress clients with HiringBranch.
Talk to us about a no-risk assessment pilot.
Get a demo
some of our happy customers
Some of our happy customers