Customer Support

Hire candidates who can make a human connection

Customer service is an art. It requires building rapport, positivity and a dozen other skills. Your hardworking recruiting team does their best to pick the crème de la crème.

Know with 98% accuracy who in the candidate pool has what it takes to resolve customer issues swiftly and calmly.

You are a customer service agent working at an online marketplace.
Candidate
Candidate
Record your response
Scenario
You are a customer service agent working at an online marketplace.
Task

Listen to the following call from a customer. Record your response. Let them know that you understand their specific issue and that you are going to help them.

0:00
0:00

Talk to us about your tailored assessment needs

Product Information
Order tracking
Billing And Payment
Account Cancellation
Shipping And Delivery
Returns And Refunds
Upsell

Your hiring needs are unique. We tailor assessment scenarios to your objectives, role and industry.

Talk to sales

INDUSTRIES

For sales teams of 20 to 2000+, in-house or outsourced

Tales from HR

HiringBranch customers see dramatically better hiring results while saving an incredible amount time:

HiringBranch has made hiring easier and faster by screening a huge number of candidates automatically. HR used to sit in 15-20 minute interviews consuming a huge amount of time. That time is cut by 80% now.HiringBranch has made hiring easier and faster by screening a huge number of candidates automatically. HR used to sit in 15-20 minute interviews consuming a huge amount of time. That time is cut by 80% now.

“Hiring 1000s of agents per year”

HiringBranch has made hiring easier and faster by screening a huge number of candidates automatically. HR used to sit in 15-20 minute interviews consuming a huge amount of time. That time is cut by 80% now.
Infosys, Talent Team
Hire for soft skills

Improve CSAT and resolution time

HiringBranch has made hiring easier and faster by screening a huge number of candidates automatically. HR used to sit in 15-20 minute interviews consuming a huge amount of time. That time is cut by 80% now.
Book a demo
Hire for soft skills

Try an assessment today

Get a sample assessment sent to your inbox and experience the HiringBranch difference yourself.
Thank you for requesting a sample HiringBranch assessment
We are verifying your information and will send you a link to test drive HiringBranch soon!

If you are a candidate (and not an employer), kindly note that you will not receive a sample assessment. We invite you to visit our Help Center for candidate related questions and answers.
Oops! Something went wrong while submitting the form.