Customer Support
Hire candidates who can make a human connection
Customer service is an art. It requires building rapport, positivity and a dozen other skills. Your hardworking recruiting team does their best to pick the crème de la crème.
Know with 98% accuracy who in the candidate pool has what it takes to resolve customer issues swiftly and calmly.
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Candidate
Candidate
Record your response
Scenario
You are a customer service agent working at an online marketplace.
Task
Listen to the following call from a customer. Record your response. Let them know that you understand their specific issue and that you are going to help them.
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Talk to us about your tailored assessment needs
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Your hiring needs are unique. We tailor assessment scenarios to your objectives, role and industry.
INDUSTRIES
For sales teams of 20 to 2000+, in-house or outsourced
“Hiring 1000s of agents per year”
HiringBranch has made hiring easier and faster by screening a huge number of candidates automatically. HR used to sit in 15-20 minute interviews consuming a huge amount of time. That time is cut by 80% now.
Infosys, Talent Team
Hire for soft skills
Improve CSAT and resolution time
HiringBranch has made hiring easier and faster by screening a huge number of candidates automatically. HR used to sit in 15-20 minute interviews consuming a huge amount of time. That time is cut by 80% now.
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