HiringBranch replaces resume scanning with new skills screener! Read the full story.
Skip to Main Content
Simple Drop
Link 1
Link 2
Link 3
Products
Products
Screening
New
For skills-based qualifying
Hiring Assessments
For skills-based hiring
Training
Interactive skills training
Capabilities
AI
API
Security
Featured
Bell Canada Lowers Attrition to 10% with Top of Funnel Assessment
Read more
Solutions
USE CASES
Soft Skills
Language
Industries
Retail
Hospitality
Telecommunication
Banking & Insurance
Healthcare Insurance
Contact Centers
Roles
Retail Associate
Customer Support
Sales
Help Desk
Back Office
Teamwork
Resources
All Resources
Breakthrough research, testimonials & more
Customer Stories
Videos
Reports & Ebooks
Podcasts
Blog
High-impact content for high-volume teams
ROI
See how much you’ll save by hiring for soft skills
Press
Interviews, mentions, guest appearances & more
About Us
EN
English
French
Book a demo
Press Coverage
Guest Post
November 2023
94% of contact centers say they know how important recognizing agent soft skills is to create a good customer experience, and yet only 41% measure those skills. The top reason call centers are not measuring soft skills is because they don’t know how to do so systematically, reliably and objectively. AI can help call centers up their customer service game by identifying candidates with the right soft skills. Read how in this contribution from HiringBranch President Patricia Macleod.
Read Article
Press
March 2024
In this article, Apizee looks at 14 customer experience metrics every company should be measuring, and include a mention of HiringBranch’s recent skills-based hiring report. They quote HiringBranch data stating that “reps with the highest amount of role-specific skills become top performers.”
Read Article
Awards
April 2023
Acetech Leadership recognized HiringBranch as one of four ACE Award recipients at the 2023 Acetech Leadership Summit in Whistler, BC. The winners in the Growth Award category are companies with $2-$5M in revenue and showed 50%+ growth in 2022 vs. 2021.
Read Article
Previous
Awards and Recognition
Jul 2025
HiringBranch has been officially recognized as the winner of the Lighthouse Advisory HR Tech awards in the Talent Acquisition Technology: Best Advance in Practical AI. Ben Eubanks, the Chief Research Officer at Lighthouse Research & Advisory, explains first-hand why HiringBranch was selected: “What if your company could predict which candidates would be high quality before they ever got through the front door? This is the hope of most employers, but many haven't figured out how to make it happen. HiringBranch doesn't just claim this--they offer a guaranteed improvement on employee KPIs, which proves that their AI is about results, not hype. Companies with high volume needs should definitely take a look."
Read Article
Jul 2025
HiringBranch has been named as one of six finalists in the skills assessment category for the 2024 In-house Recruiter Awards! Following careful consideration and review by an expert panel of 12 judges, they were selected as a supplier whose "dedication and innovative approaches stood out from the rest."
Read Article
Jul 2025
HiringBranch is extremely proud to be a finalist in the Best Workplace or Talent Assessment Project category at the 2024 e-assessment awards, for our entry, titled Skill Assessment Implementation Leads to 400% Reduction in Bad Hire Rate. For the award submission, HiringBranch zoomed in on bad hire rates within one global organisation that employs more than 100,000 people. Our research team looked at a sample of nearly 1000 employees who were hired by this company and who also took the HiringBranch assessment during the evaluation phase of their candidacy.
Read Article
Show More
Press Releases
Jul 2025
CIBC Innovation Banking Provides $2.5M of Growth Capital to HiringBranch
Read press release
Jul 2025
HiringBranch Joins AWS Partner Network Bringing Skills-Based Hiring AI to AWS Telecommunications, FinTech, and Contact Center Customers
Read press release
Jul 2025
HiringBranch Language Model Shows 32-50% More Accurate Soft Skill Measurement Than LLMs
Read press release
Jul 2025
HiringBranch Secures $5M to Scale the World's First Soft Skills AI
Read press release
Jul 2025
HiringBranch Wins Best Innovative or Emerging Tech Solution Among Top 1% of HR Technology
Read press release
Jul 2025
Unbiased Hiring Decisions with the HiringBranch Soft Skills AI™ Assessment
Read press release
Get In Touch
Contact us at
media@hiringbranch.com
Contact Us
Follow us on LinkedIn
Join Us
Too busy for a demo call?
Test drive the assessment on your own.
Try an Assessment
HiringBranch and cookies
By clicking “Accept All Cookies,” you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
Deny
Accept All